Frequently Asked Questions

Frequently Asked Questions


  1. Is your shipping service working normally?

    Yes, our shipping services are operating normally.

  2. When will my order be shipped?

    Orders will be dispatched within 1–2 business days, Monday to Friday only.

  3. What courier do you use for domestic shipping?

    We use UPS, delivery takes 3–7 business days.

  4. How long is international shipping?

    International orders are shipped by DHL, taking 4–21 business days. Customs clearance may cause delays. We are not responsible for customs duties and taxes.

  5. How can I track my order?

    Please email us at

    Frequently Asked Questions


    1. Is your shipping service working normally?

      Yes, our shipping services are operating normally.

    2. When will my order be shipped?

      Orders will be dispatched within 1–2 business days, Monday to Friday only.

    3. What courier do you use for domestic shipping?

      We use UPS, delivery takes 3–7 business days.

    4. How long is international shipping?

      International orders are shipped by DHL, taking 4–21 business days. Customs clearance may cause delays. We are not responsible for customs duties and taxes.

    5. How can I track my order?

      Please email us at taliaamaydisj@hotmail.com.

    6. Can I return or exchange items?

      Yes, please contact customer service for return and exchange arrangements.



  6. Can I return or exchange items?

    Yes, please contact customer service for return and exchange arrangements.